FREQUENTLY ASKED QUESTIONS:

Pricing information is generally the same for most stores. To see the pricing information for your closest location, please visit the Pricing Information Page then choose your favorite jumpstreet location.

Jumpstreet provides water fountains and has bottled water, Gatorade, and soda for sale at a fair price. We do not allow outside drinks of any kind (including bottles or containers of water).

Jumpstreet has snacks such as granola bars, candy bars, and fruit snacks. Guests are also welcome to order pizza with us for $13.95 for a large one topping pizza. We do not allow outside food of any kind, unless you have a fully reserved party scheduled with Jumpstreet prior to your visit in which case you are welcome to bring in a cake/dessert.

You are welcome to jump with your children provided the following two requirements have been met:

  1. Your child is 4 or older
  2. You purchase the Main court admission option (not Earthquake 7 & under area) for yourself and your child.

*Please note any child 3 and under is only permitted in Earthquake (7 & under area). Anyone 8 or older (including adults) are welcome in the Earthquake area, however they may not be on the equipment.

Reservations are not required or necessary for general admission. You are welcome to come in at any time during business hours. Reservations are strongly recommended for groups of 20 or more or birthday parties.

Any adult (18 or older) may sign a waiver for anyone 17 & under. However, if you are not the legal guardian of the minor which you are completing the waiver for, this waiver will be valid for only one visit until completed by their parent. The electronic waiver is available on our website and can be completed from any smartphone, tablet, or computer. This allows the guardian of minors to complete the waiver without actually being at Jumpstreet.

** Please visit the Safety & Waiver section to find the waiver for your closest location!

We offer discounted rates to any group of 20 or more! Please complete the group rate request form located on our main page and we will contact you within 24 hours.

Please visit the Group Events page to request your next group event!

Jumpstreet does offer private facility rentals. Please complete the group rate request form on our website and indicate you are interested in a private event. We will contact you within 24 hours.

Please visit the Group Events page to request a facility rental quote!

Typically the morning hours (before noon) or evening hours (after 6:00PM) can be less busy, however the best way to find out is to contact the location you are wanting to visit the day of.

Our weight limit varies by attraction. We recommend a maximum weight capacity of 280lbs, however please consult management with specific questions regarding safety restrictions.

Socks are not required, you are welcome to wear your own, purchase Jumpstreet non-slip trampoline socks, or participate bare foot. Shoes of any kind are not permitted on equipment.

We offer free Wi-Fi at all locations along with plenty of seating throughout the building.

No, Jumpstreet welcomes observers and provides comfortable seating, televisions, and free wi-fi.

Jumpstreet hosts an event on the first Saturday of every month from 9:00am-11:00am. The first hour (9:00am-10:00am) is exclusive to children with special needs and their families only, the second hour is open to the public.

Currently, we do not offer fitness classes, however Jumpstreet is a great cardiovascular workout and participants can burn up to 1000 calories an hour!

GENERAL INFORMATION:

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COMPLAINTS/COMMENTS:

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Please contact us using the form below and we will get back to you quickly! We strive to make every visit to any of our jumpstreet locations a memorable and fun time. Please let us know how we’re doing!
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