As an international brand and a company working in the field of family fun activities, we take our social responsibility very seriously.
It is for this reason that we made the difficult decision to temporarily close all our locations as of March 16, 2020 in an effort to prevent the spread of COVID-19.
Our efforts to reinforce our already strict cleaning measures in order to maintain a hygienic play area for our Customers and Team members resulted in zero reports of infection from interaction in our facilities. However, the health of our Team Members and Guests is our top priority, and by temporarily closing, we hope to prevent the further spread of the virus and mitigate the growing anxiety from our Guests and Team Members. We also encourage other businesses in the community and in our family entertainment industry to do the same.
The actions being taken are consistent with the directives received from the CDC and public health officials. We sincerely apologize if this decision causes you any inconvenience, but we would like to reassure you that we will be open as soon as the current situation is resolved, and look forward to welcoming you back to our parks in the near future during your next fun family outing.